Now Hiring: Remote/Hybrid Administrative & Marketing Assistant — Apply Today 🌟

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ABOUT THE POSITION
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Town Planner of Northwest Indiana is seeking a dependable, organized, and detail-oriented team member to support our marketing and administrative operations.

This position requires a dedicated home office workspace with reliable high-speed internet. Your home office should be equipped with a computer, printer, and necessary office supplies. Applicants must reside in Northwest Indiana and have reliable transportation for occasional local errands and business visits.

While this is a remote position, it is 𝒏𝒐𝒕 a fully virtual role. The position requires occasional local travel throughout Northwest Indiana for business visits, deliveries, event support, calendar distribution, and other errands as needed. Applicants must be comfortable working both remotely and in the field.

This is a 𝙥𝙖𝙧𝙩-𝙩𝙞𝙢𝙚 𝙥𝙤𝙨𝙞𝙩𝙞𝙤𝙣 (approximately 25 hours per week).

Typical hours are:
• 𝗠𝗼𝗻𝗱𝗮𝘆–𝗙𝗿𝗶𝗱𝗮𝘆
• 𝟵:𝟬𝟬 𝗮.𝗺. – 𝟮:𝟬𝟬 𝗽.𝗺.
• Additional hours may occasionally be available during peak seasons or special projects.
• Weekends are generally not required.

The Administrative & Marketing Assistant will work closely with and support two business managers, helping ensure daily tasks, marketing projects, and community initiatives are completed accurately and on time.

This is a fast-paced position with many moving parts. The ideal candidate must be highly organized, detail-oriented, able to manage multiple tasks at once, and adapt quickly as priorities change. Strong follow-through, professionalism, and attention to detail are essential for success in this role.

This position is ideal for someone who enjoys organization, communication, customer service, and supporting established processes in a fast-paced environment.

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RESPONSIBILITIES
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• Post and schedule content on Facebook, Instagram, and TikTok
• Respond to social media comments and messages
• Provide friendly, professional customer service via phone, email, and social media
• Enter and update information in HubSpot CRM (training provided)
• Assist with email marketing and contact list management
• Enter community events, job openings, business listings, and other website content
• Schedule appointments and assist with sales follow-up activities
• Conduct online research and gather business contact information
• Assist with marketing projects and community initiatives
• Deliver calendars, promotional materials, and other items locally as needed
• Perform occasional local business visits, deliveries, and errands
• Provide administrative support
• Assist with special projects and other administrative, marketing, and operational duties as assigned

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QUALIFICATIONS
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The ideal candidate will have:
• Strong organizational skills and exceptional attention to detail
• Excellent written and verbal communication skills
• Outstanding customer service and interpersonal skills
• The ability to follow established processes and procedures
• Comfortable learning new software and online platforms
• A self-motivated work ethic with the ability to work independently
• A professional, dependable, and positive attitude
• The ability to think critically, prioritize tasks, and manage multiple deadlines
• Proficiency with Microsoft Outlook, Word, and Excel
• A valid driver's license, reliable vehicle, current automobile insurance, and a clean driving record
• The ability and willingness to perform local deliveries, business visits, and errands

Preferred Skills
• Canva
• Social media management
• General computer proficiency

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COMPENSATION
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Commensurate with experience.

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HOW TO APPLY
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If you enjoy helping a growing local business stay organized while supporting marketing and community initiatives, we'd love to hear from you.

Please email the following to:
crystal@townplannernwi.com

Resume

Salary requirements

Brief cover letter explaining why you would be a great fit for this position

𝗘𝗺𝗮𝗶𝗹 𝗦𝘂𝗯𝗷𝗲𝗰𝘁 𝗟𝗶𝗻𝗲
Please include the following in the subject line of your email:
𝗧𝗼𝘄𝗻 𝗣𝗹𝗮𝗻𝗻𝗲𝗿 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻

𝗖𝗼𝘃𝗲𝗿 𝗟𝗲𝘁𝘁𝗲𝗿
In the 𝗳𝗶𝗿𝘀𝘁 𝘀𝗲𝗻𝘁𝗲𝗻𝗰𝗲 of your cover letter, please tell us about your favorite Northwest Indiana community or activity and why you enjoy it.

𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝘁𝗵𝗮𝘁 𝗱𝗼 𝗻𝗼𝘁 𝗳𝗼𝗹𝗹𝗼𝘄 𝘁𝗵𝗲𝘀𝗲 𝗶𝗻𝘀𝘁𝗿𝘂𝗰𝘁𝗶𝗼𝗻𝘀 𝗺𝗮𝘆 𝗻𝗼𝘁 𝗯𝗲 𝗰𝗼𝗻𝘀𝗶𝗱𝗲𝗿𝗲𝗱.