Marketing & Operations Manager Needed for Remote Position - Apply Today 🚨

𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 & 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗿
𝗧𝗼𝘄𝗻 𝗣𝗹𝗮𝗻𝗻𝗲𝗿 𝗼𝗳 𝗡𝗼𝗿𝘁𝗵𝘄𝗲𝘀𝘁 𝗜𝗻𝗱𝗶𝗮𝗻𝗮 | 𝗥𝗲𝗺𝗼𝘁𝗲 𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻

Town Planner of Northwest Indiana is looking for a highly organized, dependable, and motivated 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 & 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 to join our team.

This is a key position within our company and a great opportunity for someone who enjoys variety, takes ownership of their work, solves problems independently, and thrives in a fast-paced small-business environment.

This is a 𝗿𝗲𝗺𝗼𝘁𝗲 𝗽𝗼𝘀𝗶𝘁𝗶𝗼𝗻 and requires a 𝗱𝗲𝗱𝗶𝗰𝗮𝘁𝗲𝗱, 𝗾𝘂𝗶𝗲𝘁 𝗵𝗼𝗺𝗲 𝗼𝗳𝗳𝗶𝗰𝗲 𝗲𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁 that allows for focused work, professional phone and video calls, and minimal interruptions during scheduled working hours. A reliable internet connection is also required.

Town Planner of Northwest Indiana connects local businesses with local residents through print, digital advertising, email marketing, community content, and social media. We work with businesses and organizations throughout Northwest Indiana, and no two days are exactly the same.

𝗪𝗵𝗮𝘁 𝗬𝗼𝘂'𝗹𝗹 𝗗𝗼
The Marketing & Operations Manager will work closely with the owner and other team members to help manage client advertising, marketing projects, and the day-to-day operations that keep Town Planner running smoothly.

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 𝘄𝗶𝗹𝗹 𝗶𝗻𝗰𝗹𝘂𝗱𝗲:
• Managing and tracking client advertising campaigns and deliverables
• Coordinating new client setup and advertising fulfillment
• Communicating with clients regarding advertising, materials, deadlines, approvals and changes
• Requesting and following up on artwork, photos, logos, offers and other materials needed from clients
• Writing and editing advertising and marketing copy
• Coordinating digital advertising, website listings, online coupons and event promotions
• Helping develop, build and manage our email newsletters
• Coordinating advertising proofs, approvals and client changes
• Maintaining client and prospect information in our CRM
• Preparing and managing advertising agreements through DocuSign
• Assisting with invoicing, recurring billing and client account information
• Coordinating annual Town Planner calendar production, including advertiser materials, proofs, deadlines and quality control
• Managing projects, deadlines and recurring responsibilities through Basecamp and other internal systems
• Creating, documenting and improving processes and Standard Operating Procedures
• Reviewing advertising and marketing materials for accuracy, including spelling, dates, links, phone numbers, addresses and offers
• Delegating appropriate tasks to other team members and following up to ensure projects are completed accurately and on time
• Researching solutions and helping implement new marketing and operational initiatives
• Identifying potential issues before they become larger problems
• Assisting with other projects and business needs as they arise

𝗗𝗮𝘆-𝘁𝗼-𝗱𝗮𝘆 𝘀𝗼𝗰𝗶𝗮𝗹 𝗺𝗲𝗱𝗶𝗮 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝘄𝗶𝗹𝗹 𝗯𝗲 𝗵𝗮𝗻𝗱𝗹𝗲𝗱 𝘀𝗲𝗽𝗮𝗿𝗮𝘁𝗲𝗹𝘆, although this position will coordinate with our social media team when needed for client campaigns and Town Planner marketing initiatives.

𝗪𝗵𝗼 𝗪𝗲'𝗿𝗲 𝗟𝗼𝗼𝗸𝗶𝗻𝗴 𝗙𝗼𝗿
We're looking for someone who doesn't simply complete a list of assigned tasks. We need someone who can 𝘀𝗲𝗲 𝘁𝗵𝗲 𝗯𝗶𝗴𝗴𝗲𝗿 𝗽𝗶𝗰𝘁𝘂𝗿𝗲, 𝗿𝗲𝗰𝗼𝗴𝗻𝗶𝘇𝗲 𝘄𝗵𝗮𝘁 𝗻𝗲𝗲𝗱𝘀 𝗮𝘁𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝘁𝗮𝗸𝗲 𝗼𝘄𝗻𝗲𝗿𝘀𝗵𝗶𝗽 𝗼𝗳 𝗺𝗮𝗸𝗶𝗻𝗴 𝘀𝘂𝗿𝗲 𝘁𝗵𝗶𝗻𝗴𝘀 𝗴𝗲𝘁 𝗱𝗼𝗻𝗲.

You don't need to know every system we use on day one. We can teach software and processes. What matters most is finding someone with the right mindset, work ethic and ability to learn.

Our ideal candidate:
• Is exceptionally organized and detail-oriented
• Has strong critical-thinking and problem-solving skills
• Takes initiative rather than waiting to be told every next step
• Can manage multiple clients, projects and deadlines simultaneously
• Notices when something is missing, incorrect or hasn't been completed
• Follows through until a project is finished
• Is comfortable communicating professionally with business owners and clients
• Has strong written communication and proofreading skills
• Can learn new technology and systems quickly
• Is dependable, accountable, and responsive
• Works well independently while also collaborating with a small team
• Is comfortable delegating and following up when necessary
• Is willing to jump in and help wherever needed
• Cares about accuracy and producing high-quality work
• Can stay organized and productive while working remotely
• Has a reliable internet connection and a dedicated, quiet workspace suitable for professional calls, virtual meetings and focused work

Because we are a small business, flexibility is important. Responsibilities may evolve as Town Planner grows and new opportunities arise.

𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲
Experience in 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴, 𝗮𝗱𝘃𝗲𝗿𝘁𝗶𝘀𝗶𝗻𝗴, 𝗰𝗹𝗶𝗲𝗻𝘁 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀, 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗼𝗿 𝗮 𝗿𝗲𝗹𝗮𝘁𝗲𝗱 𝗳𝗶𝗲𝗹𝗱 is preferred.

Experience with programs such as 𝗛𝘂𝗯𝗦𝗽𝗼𝘁, 𝗤𝘂𝗶𝗰𝗸𝗕𝗼𝗼𝗸𝘀, 𝗠𝗮𝗶𝗹𝗰𝗵𝗶𝗺𝗽, 𝗗𝗼𝗰𝘂𝗦𝗶𝗴𝗻, 𝗕𝗮𝘀𝗲𝗰𝗮𝗺𝗽 𝗮𝗻𝗱 𝗖𝗮𝗻𝘃𝗮 is helpful but not required.

We are more interested in finding someone with strong organizational skills, good judgment, initiative and the ability to learn than someone who has experience with every program we use.

𝗔𝗯𝗼𝘂𝘁 𝗧𝗼𝘄𝗻 𝗣𝗹𝗮𝗻𝗻𝗲𝗿 𝗼𝗳 𝗡𝗼𝗿𝘁𝗵𝘄𝗲𝘀𝘁 𝗜𝗻𝗱𝗶𝗮𝗻𝗮
Town Planner of Northwest Indiana has been helping local businesses connect with Northwest Indiana residents for 18 years through our mailed community calendars, TownPlanner.com, email marketing, social media, and other digital advertising opportunities.

We're a small, locally owned company, which means every team member plays an important role. We value people who care about their work, take responsibility, support their teammates, and want to help our clients and company succeed.

We're looking for someone who wants to become an important part of our team and grow with us.

𝗜𝗻𝘁𝗲𝗿𝗲𝘀𝘁𝗲𝗱 𝗶𝗻 𝗝𝗼𝗶𝗻𝗶𝗻𝗴 𝗢𝘂𝗿 𝗧𝗲𝗮𝗺?
Please send your resume to 𝗰𝗮𝗿𝗲𝗲𝗿𝘀@𝘁𝗼𝘄𝗻𝗽𝗹𝗮𝗻𝗻𝗲𝗿𝗻𝘄𝗶.𝗰𝗼𝗺 - 𝗮𝗹𝗼𝗻𝗴 𝘄𝗶𝘁𝗵 𝗮 𝗯𝗿𝗶𝗲𝗳 𝗶𝗻𝘁𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 𝘁𝗲𝗹𝗹𝗶𝗻𝗴 𝘂𝘀 𝘄𝗵𝘆 𝘆𝗼𝘂 𝗯𝗲𝗹𝗶𝗲𝘃𝗲 𝘆𝗼𝘂 𝘄𝗼𝘂𝗹𝗱 𝗯𝗲 𝗮 𝗴𝗼𝗼𝗱 𝗳𝗶𝘁 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗧𝗼𝘄𝗻 𝗣𝗹𝗮𝗻𝗻𝗲𝗿 𝗼𝗳 𝗡𝗼𝗿𝘁𝗵𝘄𝗲𝘀𝘁 𝗜𝗻𝗱𝗶𝗮𝗻𝗮 𝗽𝗼𝘀𝗶𝘁𝗶𝗼𝗻.

We'd especially like to hear about your experience managing multiple responsibilities, working independently, and keeping projects organized and moving forward.